Privacy Policy
Effective Date: 17th December 2024
Ahanah Pty Ltd
ABN: 38 680 727 646
1. Introduction
Ahanah Pty Ltd (“Ahanah,” “we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Personal Information We Collect
We may collect the following types of personal information:
• Identity Data: Full name, date of birth, gender.
• Contact Data: Email address, telephone number, residential or postal address.
• Financial Data: Payment details, including credit/debit card information.
• Health Information: Details related to your health that you provide to us, especially when participating in our wellness programs.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing materials from us and your communication preferences.
3. How We Collect Personal Information
We collect personal information through various means, including:
• Direct Interactions: When you fill out forms on our website, subscribe to our services, participate in our programs, or communicate with us via email or phone.
• Automated Technologies: As you interact with our website, we may automatically collect Technical Data using cookies and similar technologies.
• Third Parties: We may receive personal information about you from third parties, such as analytics providers or payment processors.
4. Use of Personal Information
We use your personal information for the following purposes:
• Service Delivery: To provide you with our products and services, including processing payments and managing your participation in our programs.
• Communication: To send you information about your account, our services, and respond to your inquiries.
• Marketing: To inform you about promotions, offers, and events that may interest you, provided you have not opted out of receiving such information.
• Website Improvement: To analyze website usage and improve our website, products, and services.
• Legal Compliance: To comply with legal obligations and protect our rights.
5. Disclosure of Personal Information
We may disclose your personal information to:
• Service Providers: Third-party vendors who assist in delivering our services, such as payment processors and IT service providers.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
6. International Data Transfers
While we primarily store data within Australia, some of our service providers may be located in other countries. When transferring personal information internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with the APPs.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
9. Your Rights and Choice
You have the right to:
• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or outdated personal information.
• Withdrawal of Consent: Withdraw consent to the processing of your personal information, where consent was previously provided.
• Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communication or contacting us directly.
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can control the use of cookies through your browser settings; however, disabling cookies may affect the functionality of our website.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ahanah Pty Ltd
Email: hello@ahanah.net
Phone: +61 401 059 884
Address: 6A Gin Gin Crescent, Ocean Shores, NSW, Australia 2483